Monitoring - Commvault Engineering worked closely with AWS Support to resolve this issue and restore normal backup operations. AWS identified the root cause and confirmed that the requirement change responsible for the errors has been rolled back. Backups are now completing successfully, and we are closely monitoring backup jobs to ensure continued stability and successful execution.
Jun 12, 2026 - 03:49 UTC
Jun 12, 2026 - 03:49 UTC
Investigating - We are currently addressing an issue affecting some AWS VM backup jobs. Impacted jobs may fail during processing due to a signature validation error encountered while accessing data through the AWS API.
While we are working with AWS on the root cause we are actively deploying a fix on our end to work around the issue to the affected systems. We will provide another update once the deployment is complete and service has been fully restored.
https://kb.commvault.com/article/?id=KA-200667
We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
Jun 11, 2026 - 13:44 UTC
While we are working with AWS on the root cause we are actively deploying a fix on our end to work around the issue to the affected systems. We will provide another update once the deployment is complete and service has been fully restored.
https://kb.commvault.com/article/?id=KA-200667
We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
Jun 11, 2026 - 13:44 UTC
Office 365
Operational
Frankfurt
Operational
Reports
Operational
Frankfurt
Operational
REST API
Operational
Frankfurt
Operational
Usage & Metering
Operational
Frankfurt
Operational
Web Portal
Operational
Frankfurt
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Scheduled maintenance Jun 17, 2026 01:00-02:30 UTC
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Posted on Jun 14, 2026 - 08:02 UTC
Posted on Jun 14, 2026 - 08:02 UTC